At Saba Fragrance, we take great pride in the quality of our products and the satisfaction of our customers. Please read our refund policy carefully before making a purchase.
No Refunds
Once an order has been successfully placed and confirmed on our website https://sabafragrance.com, we do not offer any refunds under any circumstances. This applies to all products, including incense sticks, dhoop cones, sambrani cups, and other related items.
We encourage you to review your cart carefully before completing your purchase.
Exceptions – Damaged or Wrong Product Received
While we do not offer refunds, we are committed to resolving issues related to:
Damaged products received
Incorrect product delivered
If your order falls under one of the above categories, please notify us within 48 hours of delivery by contacting our support team. You must include:
A clear photo or video of the product showing the damage or error
Your order ID
A brief description of the issue
Once verified, we will offer a replacement at our sole discretion.
Order Cancellations
We do not allow cancellations once the order has been confirmed and processed. All orders are considered final.
Contact Us
For any queries regarding your order or product issues, feel free to contact our customer care team:
